What people say about us

Here's what our partners have to say about their involvement with Improvement East.

I am keen to see efficiencies maximised from all areas of the Council to the benefit of our residents against the backdrop of reducing resources. We have worked productively with Improvement East on a number of business efficiency projects deriving substantial cashable benefits to the Council. It is good to work with Improvement East, who are part of the local government family but also have the necessary private sector commercial skills to act as a effective critical friend and mentor to deliver such efficiencies and improvements.

Trevor Holden, Chief Executive - Luton Borough Council

It was very helpful to have independent, external challenge of the way we manage our assets and projects by a team who understood our unique business and service priorities. We found their advice to be very succinct and stimulating and it will help us, in particular, to shape our in house team for future challenges and improvements.

Mike Clayton, Director of Finance - Essex Fire and Rescue.

It was very thought provoking for all of us when we realised just what was involved in procurement, particularly how different markets operate and how suppliers might perceive us.

David Gardner, Director of Corporate Resources and Governance - Three Rivers District Council

(The Solutions Service) approach provided a highly effective way of bringing together the twelve Districts in Essex and the County Council to develop two new Parking Partnerships. The new service arrangements cut across existing organisational boundaries to deliver significant efficiency gains.

Paul Bird - Director of Highways and Transportation, Essex County Council.

(They) helped the strategic partnership see how we could turn an important joint priority in difficult cross-cutting issues into practical new delivery on the ground. It also provided the momentum to identify new ways of working that have the potential to save significant sums of money and provide better services for our residents.

Ade Butteriss, Senior Partnership Advisor - Ade Butteriss, Senior Partnership Advisor, Policy and Improvement Service, Southend-on-Sea Borough Council.