Case Studies

Efficiency

East Herts District Council - Avoidable Contact in the Parking Service
Award-winning service brings benefits to both customers and East Herts District Council

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The Essex Procurement Hub
A group of local authorities in Essex joined together to form a shared services hub for procurement thereby vastly reducing duplication of effort between member authorities and enabling procurement arrangements arrived at for one authority.

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LAAs & LSPs

Improving the deliverability of our LAA - The Peterborough approach
The Greater Peterborough Partnership (GPP) is committed to delivering customer focused services, driven by customer and not organisational needs.

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Performance

Equality Standard in Local Government - Meeting the Equality Challenge
Meeting the Equality Challenge is a new project being sponsored by Improvement East to support authorities to make progress on their Equality Standard - soon to be migrated to the new Equality Framework for Local Government.

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Skills and Capacity

Interchange - Sharing expertise, experience and knowledge
Improvement East developed Interchange from an idea from the East of England People Development Network, which itself exists to promote and improve learning and development opportunities for local government staff in the region.

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