Business Process Improvement

BPI and Transformation: Accelerating and Enabling Skills Development and Transfer 

As part of our commitment to support Business Process Improvement (BPI) and Transformation and grow BPI and transformation capacity in the East of England, we have put together a skills development programme which is available to all authorities and fire and rescue partners in the region.

• Costing and Process Mapping
• Lean and Systems Thinking
• Programme Management

The main mechanism for delivery will be through small (15 people maximum) workshops delivered by carefully selected and evaluated, external subject matter experts, appointed as a result of our recent mini tenders. They will cover theory as well as include practical examples and discussions in the context of what delegates are doing in their authorities. For full list of workshops click here

The workshops are available through two channels:

- Public venue workshops: These will be delivered at venues in accessible locations throughout the region and are open to all our authorities. See our events for details of forthcoming workshops.

- On-site workshops: We are also offering you the option of bringing the experts direct to your authority so that the skills are targeted at specific projects and programme. The on-site offer also allows for up to 5 days post-workshop support from the external supplier. All FREE OF CHARGE.

Click here to see our full range of workshops on offer.

In addition, we are promoting a number of regional subject matter experts who are happy to give you their time and expertise (subject to some guiding principles).

This flow chart provides you with an overview of our skills offer and how to access it.  Each process step will be supported by tools and references that may be accessed by clicking on that step.